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  • QR Codes Take the Fast Lane

    Utilizing Offstreet’s flexible rules engine, parking administrators are providing a way for parkers to register their own vehicles - taking the onus off of them and providing a great experience for the parker. Is it just us or does it seem like everywhere you go businesses are using QR codes in some way, shape or form? Whether it be to view a menu, connect on social media, or maybe even register your vehicle for parking. It makes sense! As QR codes have become more widely adapted, they’re an easy, quick solution. We would go as far as to say they’re becoming an expectation at this point. Parking is no exception. QR codes are taking the fast lane at commercial, residential, and institutional applications alike. Utilizing Offstreet’s flexible and customizable rules engine, parking administrators are providing a way for parkers to register their own vehicles - taking the onus off of them and providing a great experience for the parker. Some examples of how locations are using QR Codes: Residential: Code-based registration settings are associated with each unit. With limited uses/month, residents are able to self-manage their guest parking. Universities: Departments are able to self-manage their guest parking - registering guests in advance or in real time. Retail: Guests register themselves for complimentary parking upon arrival at their destination. Operators can easily bill businesses back based on usage. Curious if QR codes would be a great fit at your lot? Connect with an Offstreet team member to discuss how it would work today!

  • How To Reset Your Password

    Go to the dashboard login page at dashboard.offstreet.io Click on "Forgot Your Password" Enter the email address associated with your account Click "Reset Password" Check your inbox for an email to set a new password (it may go to your junk/spam folder) For additional support, please contact the Offstreet support team at support@joinoffstreet.com

  • How To Check Code Usage on the Portal

    Access the portal at offstreet.io or through your direct link/QR code Enter the location number (contact us if you don't know your location number) Enter the code you'd like to check usage for Click "Next" A box will appear below your code stating the number of uses available For additional support, please contact the Offstreet support team at support@joinoffstreet.com

  • Look Up a Session on the Portal

    Access the portal at offstreet.io or through your direct link/QR code Enter your confirmation number Click "Lookup" A confirmation page will display outlining the details of your parking session For additional support, please contact the Offstreet support team at support@joinoffstreet.com

  • Create a Registration on the Portal

    Access the portal at offstreet.io or through your direct link/QR code Enter the location number (if applicable) Select the tenant your are parking with (if applicable) Enter your license plate number Click "Next" or "Park" If you have additional steps, please complete them A "Parking Registration Successful" page will display when you've completed the registration process For additional support, please contact the Offstreet support team at support@joinoffstreet.com

  • Streamlining Guest Parking at Old Dominion University

    Offstreet is proud to announce its deployment with Old Dominion University - a post-secondary institute in Norfolk, Virginia. “Offstreet has provided us with a solution that meets our needs for validated parking on campus that we could not get anywhere else. The software is robust and easy to use and integrates well with our existing products. We have received positive feedback from our customers on how easy it is to park with Offstreet. In addition, the Offstreet team is responsive to our needs and has provided the necessary support to make the product rollout a success.” - Katie Campbell, Associate Director for Data & Administration, Transportation & Parking Services, Old Dominion University Using Offstreet’s highly flexible parking management software, Old Dominion University is able to integrate its event, department, program and special-guest parking with license plate-based enforcement, increasing operational efficiency and freeing up internal resources. Administrators can create reservations on behalf of guests or provide them with a unique QR code to register for parking when they arrive on site. After the license plate is entered, the parking session data is automatically sent to the enforcement officers in the field. This partnership will allow Old Dominion University to better utilize LPR enforcement and save time managing visitors and guest parking on campus. We are extremely excited to continue our partnership with Old Dominion University and look forward to helping the institution simplify its operations.

  • Onboarding Is Simple With the Release of Tenant Upload

    Is onboarding time a hesitation for you when it comes to deploying new software solutions at your locations? It’s a valid concern. There are often numerous stakeholders involved and collecting all necessary onboarding information can be time consuming. What if we told you that you could onboard a new location to Offstreet in just a matter of minutes? It’s true! Our latest feature is an onboarding game-changer. Increase time to go-live with the new bulk tenant upload! This features allows you to: Upload multiple tenants (ie., parker groups) at one time Set custom permissions for each group Contact us for more information on this feature or if you have a new location you’d like to get onboarded.

  • Introducing... Flex Permits!

    The optimal solution that enables parking operators to sell and properly enforce permits that accommodate flexible schedules. If you’re a parking professional struggling to offer, manage, and enforce a flexible parking permit, we have the solution for you! There’s no denying that the world operates differently post-pandemic, and parking is no exception. It used to be the norm for employees to travel to work every day, and require parking options that suited their full time, in person schedules. Post-pandemic, there has been a shift. An increased number of employers are offering flexible schedules and hybrid work environments; more people are working from home or alternate offices on a consistent basis, and they are no longer satisfied by rigid monthly parking permits. Introducing: Flex permits. The optimal solution that enables parking operators to sell and properly enforce permits that accommodate flexible schedules. Offstreet’s robust rules engine allows operators to create digital permits that: Can only be used a certain number of times Can only be used within a specific time frame Are valid for a pre-set period of time A direct integration ensures parking data is automatically sent to enforcement officers in the field - reducing parking abuse and increasing ticket accuracy. Interested in learning more? Book a 10 min call with an Offstreet team member to see if it would be a good fit for your location - email us at hello@joinoffstreet.com.

  • Create Permits

    Log in to the Offstreet dashboard at dashboard.offstreet.io Click on "Tenant Permits" in the left-hand sidebar Select the appropriate tenant Click "Create" in the top right corner Fill out all required fields in the form Click "Save" For additional support, please contact the Offstreet support team at support@joinoffstreet.com

  • Edit A License Plate

    Log in to the Offstreet dashboard at dashboard.offstreet.io Click on "Vehicle Lookup" in the left-hand sidebar Select location and tenant name (if not pre-selected for you) Ensure "Lookup By" is set to License Plate Number Enter and select the plate you'd like to edit Click "Edit" Make desired changes by editing fields in the form Click "Save" For additional support, please contact the Offstreet support team at support@joinoffstreet.com.

  • Delete A Permit

    Log in to the Offstreet dashboard at dashboard.offstreet.io Click on "Tenant Permits" in the left-hand sidebar Select the appropriate tenant Search for the permit you'd like to delete Select the box next to the permit Click the red trash icon Confirm by clicking "Delete Permit" For additional support, please contact the Offstreet support team at support@joinoffstreet.com.

  • View Active Vehicles

    Log in to the Offstreet dashboard at dashboard.offstreet.io Click on "Active Vehicles" in the left-hand sidebar Select location and tenant name (if not pre-selected for you) A list of all active plates matching your search criteria will automatically populate Choose to include void, upcoming, or expired plates in the results list Search for specific plates by typing them in the search bar For additional support, please contact the Offstreet support team at support@joinoffstreet.com.

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