6,000+ happy parkers for
SJSU's Spring Commencement
San Jose State University’s Spring Commencement is one of the most significant events of the academic year, drawing thousands of graduates, their families, and friends to the campus.
SJSU needed a streamlined, efficient parking solution to handle the high volume of vehicles while providing a positive experience for all attendees.
San Jose State University, Parking Services
Challenges
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Required guests to enter unnecessary information, such as their vehicle make and model, colour, etc.
Correcting incorrect registrations, issuing refunds, and reversing citations created extra work for the parking team
Lacked the ability to easily direct guests to park in certain garages, control capacity, and manage the flow of traffic to and from campus
Solution
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Guests are only required to enter their license plate number and payment information, creating a seamless experience
Includes unique directions and custom messaging for each parking option, ensuring guests receive accurate information tailored to their needs
Allows SJSU to cap the maximum number of active registrations for each garage, preventing overbooking and ensuring efficient use of parking resources
Outcomes
A Tailored solution
that surpassed expectations
Seamless experiences
Guests appreciated the ability to select their specific ceremony and parking garage, as well as receiving tailored directions and informationOperational efficiency
The cap on active registrations ensured efficient use of parking spaces, preventing overcrowding and reducing traffic congestionPositive feedback
The streamlined process led to positive feedback from attendees and staff, with many noting the improved ease and efficiency compared to previous years
San Jose State University, Parking Services
Streamline guest parking
on campus
Improve your guest experience, reduce time
spent managing guest parking, and reduce
your reliance on hardware.
