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How To Create and Manage Events in Offstreet

Updated: Aug 25, 2023

Easily create and manage event parking reservation links with Offstreet Events. With this feature, admin can enjoy full control over event parking management.


Before You Begin

  1. Log in to your Offstreet dashboard

  2. On the lefthand sidebar, click on the 'Events' option Depending on your security permissions, you may not have access to this option Please contact your system administrator to request access

  3. Create a new event by clicking 'Create Event', or manage existing events by clicking 'Event List'

 

Creating an Event

  1. After logging into the dashboard, click on the 'Events' dropdown in the sidebar

  2. Click on 'Create Event' and complete the form

Event Details


Event Name: In this field, add a descriptive name for your event. This will be visible to parkers who visit the registration link.



Event Contact: This is an optional field that allows you to include the event host's contact information for reporting purposes. Guests cannot see this information.

Billing Code: This is an optional field that allows you to include the event host's billing code for reporting purposes. Billing codes can be specific to a department, group, or organization. This is confidential and for internal use only. Guests cannot see this information.



Parking Authorization


Authorization Zone: Choose the zone or lot where parkers for this event are authorized to park. Zones must be configured in the 'Locations' page before an event is created. For events with parking that is valid across multiple enforcement zones, please reach out to Offstreet Support for configuration help.


Event Dates: Each event requires a start and end date and time. Vehicles registered using the event link are only valid during the specific time period. The link will expire after the end date and time pass, preventing further use. Users can create single-day, or multi-day events. Multi-day events cannot be segmented.



Event Settings (Optional)


Maximum Number of Parkers: Limit the number of registrations that can be created with your event link. Setting this amount ensures that the total number of registrations has a limit, and will restrict any registrations from being created once that limit has been reached.


Collect Additional Information: Outside of requiring guests to enter their license plate number, you can also collect other information such as name, email, or phone number. Choose between an input field, where the parker has to enter their response, or a dropdown, where the parker can choose from a list of pre-set responses.


Require Code: A code can be required to create a registration for the event. The code provides proof that the guest is authorized to register their vehicle for this event. A single code can be added, meaning all guests will receive and enter the same code. Alternatively, multiple codes can be added if guests are expected to receive and enter their own, unique, code.



Add Flat Rate: A flat rate can be attached to each registration created using the event link. The guest is not charged, and this setting will only apply a rate internally. When a report is pulled, the configured rate will display in your report.



Event Portal


Link Type: Each event generates a link that guests can use to register for parking. The link type will determine how the event link can be accessed. Guests can choose to create a new link, or use a pre-existing link for the zone or lot.

Generate a unique link for the event: This option will create an exclusive link for the event where guests can only view and register for the event you are creating. This option is auto-selected.

Allow guests to select from a list of active events under [Location Name]: This option will add the event to an existing link unique to the event's authorization zone. All active events for the specified zone will be listed on the unique link.



Add Branding: You can add branding or a logo to the event link. Files must be .JPEG, .PNG, or .SVG and will be positioned in the top, centre of the form.



Add Custom Messaging: Custom messaging can be used to relay important information to your guests. Your message will get added to the event link, in addition to the email confirmation.



Enable Map Support: Set the location of the zone or lot and allow guests to get directions through Google Maps, Apple Maps, or Android Maps.


Enable Kiosk Mode: Kiosk mode hides the navigation bar in the Offstreet Portal. This setting is suitable for situations where the event link is expected to be loaded on a tablet for guest registration.



Create Event: Clicking 'Create Event' will complete the process of Creating an Event. Once clicked, you will be re-directed to View Event where you can review the settings, copy the link, and make changes where needed.



QR Code: Upon creation, each event will generate a QR Code unique to the event link. This file can be downloaded and distributed to guests. Both the QR Code and event link will direct guests to the same event.

 

How To Manage Events


Edit an Existing Event

  1. Click on 'Events' in the lefthand sidebar

  2. Select 'Event List' from the dropdown menu

  3. Locate your desired event in the list

  4. Click on the event name to access the event's details

  5. Navigate to the section you wish to modify

  6. Click the 'Edit' button to enable editing mode

  7. Update necessary field(s)

  8. Find the green 'Save' button and click it to save your changes

  9. Once done, a confirmation notification will appear at the top-right corner of the page, confirming the update(s)



Delete an Existing Event

  1. Click on 'Events' in the lefthand sidebar

  2. Select 'Event List' from the dropdown menu

  3. Locate your desired event in the list

  4. Use the checkbox on the left side of the table to select the event

  5. Go to the red 'Delete' button located on the top-left corner of the table, then click the button

  6. A confirmation box will ask you to verify the request, if yes click the red 'Delete' button

    1. For deletions of 2 or more, users will be required to enter 'delete' before proceeding

  7. Once done, a confirmation notification will appear at the top-right corner of the page, confirming the deletion(s)



Generate Report For A Single Event

  1. From the lefthand sidebar, click on 'Events'

  2. Choose 'Event List' from the dropdown menu

  3. Find the event you need a report for

  4. Use the checkbox on the left side of the table to select the event

  5. Go to 'Generate Report' located at the top-left corner of the table, then click the button

  6. A menu will appear; select the desired file type for your report

  7. Your report will be downloaded directly to your computer



Generate Report For Multiple Events

  1. From the lefthand sidebar, click on 'Events.'

  2. Choose 'Event List' from the dropdown menu

  3. Select the events you wish to generate reports for by checking the boxes on the left-hand side of the table

  4. Click on 'Generate Report'

  5. A menu will appear; choose your preferred file type for the report

  6. Your report will be downloaded directly to your computer



Export Event List

  1. Click 'Events' in the lefthand sidebar

  2. Click 'Event List' in the lefthand sidebar

  3. Click the green 'Export' button on the righthand side of the page

  4. Click on the file type you would like to export

  5. On click, a green loading indicator should appear

  6. The file will get downloaded directly to your computer



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