Crafting a seamless
guest experience

Utilize virtual permits

  • Online registration
  • Eliminate unnecessary steps (print/pickup, enter extra info, download an app, create an account, etc.)
  • Reduces errors and administrative overhead while providing a much smoother experience for guests

Integrate permit and enforcement software

  • Ensures guests aren’t cited
  • Allows parking and transportation teams/enforcement to patrol effectively

Direct-to-guest communication

  • Implement technology that allows you to customize and communicate guest parking instructions within the permit site/page

Pre-session communication

  • Send reminder emails and ‘Know Before You Go’ guides that ensure guests are equipped with critical information before they even leave their house

Consistency across channels

  • Consider all channels that may be used to communicate with guests - website, email, permit landing page, event host, event website, front-line staff, etc.

What can you do?

  • Clear directions to the parking lot
  • Instructions/signage indicating where to park
  • Directions from parking to final destination

Trusted by Higher education

The pay station problem:
Cal Poly’s experience
switching to virtual permits for departments

  • Up to 90% time saved for all stakeholders

  • Less than 10 seconds to create a permit

  • Increased lot utilization and flexibility

Designed for universities

Guest checkout
No app download, account creation or payment information required
Communications
Easily communicate critical information - custom instructions, directions, and files
Unlimited options
Custom permit configurations for any department or special event need
Admin control
Admins have total control over the account and can add users as desired

Integrating directly with existing vendors

Takuto Doshiro
Manager, Business Services
Public Safety, Cal Poly

“Every group we have pitched this to so far is super excited. Offstreet has been a game changer for our campus. Departments/colleges/clubs will save SIGNIFICANT time in sponsoring their guests as they do not need to rely on our department. The overall reaction has been overwhelmingly positive. Using Offstreet gave us our time back. We now have capacity and the internal resources to focus our efforts on other priorities.”

Andy Stewart
Associate Director
Transportation and Parking Services, UCR

"Having a parking session go smoothly is extremely valuable to us. We trust Offstreet to create that seamless experience for our campus guests. I'm not typically someone who like using different vendors for different use cases, but in Offstreet's case, nobody is doing what they are doing, let alone with the level of service and care that they're doing it with."

Cameron Neufeld
Director, Parking and Transportation
University of Manitoba

“We had been searching for a customer-friendly validation system that satisfied our needs, and Offstreet has exceeded our expectations. Customer feedback has been overwhelmingly positive and our partners on campus have raved about the simplicity and efficiency of validating visitor parkers virtually, from their work stations, removing all need for physical permits.”